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Project Options

Managing Project Users

Project access can be restricted to selected users by assigning project permissions.

Steps to add a user

1. Click the button which has a down button. 

2. Click on red “+” button circle.

3. Choose the user from the list.

4. Click on the tick (✔) button.


Editing or Removing User Permissions

To modify an existing user’s permissions:

  1. Open the User Permission window.
  2. Locate the user in the list.
  3. Update the required permission checkboxes.
  4. Click on the tick mark to save.

To remove a user from the project:

  1. Locate the user in the permissions list.
  2. Click the Delete icon.

Removing a user revokes all access to the selected project while leaving the project and its associated data unchanged.

Viewing and Managing a Project

Selecting a project from the list opens its detailed view, where you can monitor project activities and manage associated tasks.

From the project view, you can:

  • View project information.
  • Review all tickets associated with the project.
  • Monitor task progress.
  • Approve tickets.
  • Add follow-ups.
  • Access the project Gantt Chart.

The ticket management interface within a project is identical to the standard Tickets module, providing a consistent user experience.


Add Existing ticket

  1. You can add a ticket that already exists to your project.
  2. Simply type the ticket ID into the field
  3. click the “Add” button.

Add a New Ticket

This function works the same way as adding a regular ticket.

Please refer to the this article for more details – Ticket

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